Transcription for consultants

What consultants use it for

• Stakeholder interviews. Twelve conversations with managers, staff and partners at the start of an assignment. With transcripts you see where the stories match and where they clash.
• Client and expert interviews. For market research, due diligence or an evaluation. A literal quote from an expert is stronger in a report than your paraphrase.
• Workshops and sessions. A session with eight participants where a lot happens at once. The transcript captures what was said while you facilitate.
• Online calls. In Teams or Google Meet the note taker joins. For Zoom you upload the recording afterwards.

How an assignment runs

1. 1
   Create a project per clientIn the Recordings tab you create a project, for example "Client X, reorganisation 2026". Drag recordings or files onto it. That way interviews from different clients never get mixed up.
2. 2
   Add client terms to the vocabularyEvery organisation has its own abbreviations, product names and departments. Add them to the custom vocabulary before the first interviews come in.
3. 3
   Record or uploadOn site you record in the browser, on your phone as well. A recording from your recorder or a video call you upload; several files at once is fine.
4. 4
   Check quotes and exportSearch the transcript for the theme you are writing about, click a quote to hear it again and export to Word. Rename speakers to roles first ("Director", "Team lead") if the report must be anonymised.

Confidentiality towards your client

Client interviews are about plans, figures and people, and often fall under a confidentiality agreement. Then you want to be able to say where the recordings are. With Murmel, audio and transcripts are processed and stored in the Netherlands, and not used to train the model unless you opt in. You can set recordings to disappear automatically after 30 or 90 days, roughly the length of an assignment. What goes into the report you keep in your own systems.

Workshops with many speakers

Speaker recognition is always on and separates the participants. The better the recording, the better this works: put the recorder or phone in the middle of the table, not next to the projector. What is on a flip chart or whiteboard is not in the recording; take a picture of it. With Dutch and English mixed together, as in an international team, you do not need to set anything.

Example: twelve stakeholder interviews

Twelve interviews of 45 minutes are nine hours of audio. Typing that out easily takes four times as long as the recording, so more than a working week. With Murmel every interview is ready within a minute and you spend that week reviewing and analysing. The cost: nine hours fits within Basic (€10.89 per month incl. VAT, 12 hours), or about €13 in prepaid credits.

With your team

If you work with several consultants, a team account is handier: everyone their own seat, one shared pool of minutes, one administrator and one invoice. Whoever interviews a lot this month uses more of the pool; you do not need to divide minutes per person. More in Murmel for teams, rates on pricing, and for a data processing agreement contact.

Frequently asked questions